Shipping & Returns

All jewelry is made to order, please allow 4-5 weeks for your order to be shipped. For urgent requests feel free to contact us at Sales@MelissaLovy.com, we can advise if your order can be expedited. All items available for pre-order are considered final and cannot be returned or exchanged. All regular items are considered final but can be exchanged for credit (on our website only) within 7 days of delivery, pending piece is unworn and in 'good as new' condition. All items on sale are final and are not subject to exchange or credit. Sale items include those items purchased with a coupon code.  All Black Friday (weekend) promotions are final sale, no exceptions. Shipping fees cannot be refunded.

We currently offer UPS Ground shipment within the United States and Canada. For expedited shipping requests please email us at Sales@MelissaLovy.com. Please note, all shipments to Canada may be subject to additional tax and assessments fees, these fees are to paid in full by the recipient.

*We reserve the right to terminate any order and will provide a full refund.