Shipping & Returns

All jewelry is made to order, please allow up to three to four weeks for your order to be shipped. For urgent requests feel free to contact us at, we can advise if your order can be expedited. All items available for pre-order are considered final and cannot be returned or exchanged. All regular items (none sale and no coupon code used) are can be returned for a refund or exchanged for a credit (on our website only) within 7 days of delivery, pending piece is unworn and in 'good as new' condition. All return and exchange shipping costs are not included through Melissa Lovy LLC. All items on sale are final and are not subject to exchange or credit. Sale items include those items purchased with a coupon code.  All Black Friday (weekend) promotions are final sale, no exceptions. Shipping fees cannot be refunded.


Please email if you purchased a gift that will not be delivered in time. We will be happy to send a gift email letting the recipient know they have Melissa Lovy jewels headed to their jewelry box!

We currently offer UPS Ground shipment within the United States and Canada. For expedited shipping requests please email us at Please note, all shipments to Canada may be subject to additional tax and assessments fees, these fees are to be paid in full by the recipient.

*We reserve the right to terminate any order and will provide a full refund.